Shield Technology
Corporation
ShieldWare© Computer Aided Dispatch
ShieldWare© CAD provides the quickest, most accurate call response systems for multi-
agency/multi-jurisdictional communications centers, with the simplicity desired for any dispatch
environment.
ShieldWare© CAD provides sophisticated resource management for law enforcement, fire and
EMS. Agencies can define their own units, beat plans, districts, command areas call types and
response plans. ShieldWare© CAD then recommends appropriate resources to respond based
upon your pre-defined response plans.
ShieldWare© CAD eases the complex dispatching workload by automating routine tasks and
reducing mistakes. Paging, faxing, silent dispatching, integration of E911 and wireless data are
all seamlessly and automatically handled.
ShieldWare© CAD: Quite simply, the friendliest CAD system available today!
Features
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Automated call processing
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Instant recommendations of best available resources for calls
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Single or multi-jurisdictional design
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Alpha-numeric paging on demand automatically by call type
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Rip ‘n Run output to fire and EMS stations
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E911 Interface
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Complete Unit/Incident status monitoring with multiple monitors supported
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Unit recommendations based upon agency, status, location and call type
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Agency definable configurations:
Call types
Disposition codes
Call/Unit priority colors
Responses
Agency specific call numbers
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Mobile Data Computer interfacing
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Fire/EMS RMS interfacing
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Premise information and histories
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Alert warnings
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Graphical user interface (GUI)
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Powerful command line entry
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Fully integrated RMS
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Mapping and AVL interface
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