Shield Technology


ShieldWare© Computer Aided Dispatch

ShieldWare© CAD provides the quickest, most accurate call response systems for multi- agency/multi-jurisdictional communications centers, with the simplicity desired for any dispatch environment. ShieldWare© CAD provides sophisticated resource management for law enforcement, fire and EMS. Agencies can define their own units, beat plans, districts, command areas call types and response plans. ShieldWare© CAD then recommends appropriate resources to respond based upon your pre-defined response plans. ShieldWare© CAD eases the complex dispatching workload by automating routine tasks and reducing mistakes. Paging, faxing, silent dispatching, integration of E911 and wireless data are all seamlessly and automatically handled. ShieldWare© CAD: Quite simply, the friendliest CAD system available today! Features Automated call processing Instant recommendations of best available resources for calls Single or multi-jurisdictional design Alpha-numeric paging on demand automatically by call type Rip ‘n Run output to fire and EMS stations E911 Interface Complete Unit/Incident status monitoring with multiple monitors supported Unit recommendations based upon agency, status, location and call type Agency definable configurations: Call types Disposition codes Call/Unit priority colors Responses Agency specific call numbers Mobile Data Computer interfacing Fire/EMS RMS interfacing Premise information and histories Alert warnings Graphical user interface (GUI) Powerful command line entry Fully integrated RMS Mapping and AVL interface
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